EPM Group


About EPM

EPM Group is a colombian business group headquartered in Medellin, with sister companies in Panama, Guatemala, El Salvador, Chile, Mexico, USA and Spain that provides electricity, natural gas, drinking water and other services to more than 20 million people.

The Challenge

In 2014, the Board of Directors of EPM approved the sourcing and acquisition of a data analytics software tool to reduce and control non-technical losses of energy and water. The specific objectives outlined in the Request for Proposal (RFP) for their National Energy subsidiaries included:

  • Reducing the current non-technical loss index from 9.25% to 8.00%, while recovering 183 GWh in lost resources in a period not exceeding five years.

  • Garner new intelligence in support of determining additional ROI gains through future investments in Smart Grid technologies.

The Solution

EPM selected a partnership proposal in May, 2015 from CHOICE Revenue Intelligence™ and SAP Colombia as their solution to reduce and control non-technical losses of energy and water.

“The CHOICE Revenue Intelligence solution uses predictive analytics with mathematical and statistical modeling, artificial intelligence, neural networks, and other unique technologies to detect fraudulent users from historical information. This timely identification of fraudulent users will allow us to optimize our existing resources to reduce and control energy losses, resulting in an increase in revenue assurance and a decrease in operating costs.”

— Ines Helena Velez Perez, Vice-President of T & D, EPM